Multibuild
Australia
An entire arsenal
of interior office design,
planning, maintenance, commercial furniture, custom joinery and building / construction services at your disposal for superior
commercial interiors |
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Multibuild will pledge
in writing to abide by a strict Code of Ethics. Our adherence
to this Code signifies voluntary assumption of self-discipline
above and beyond the requirements of law. Key provisions
specify:
Clients
- We will serve our clients with integrity, competence,
and objectivity, using a professional approach at all
times, and placing the best interests of the client
above all others.
- We will establish realistic expectations of the benefits
and results of our services.
- We will treat all client information that is not public
knowledge as confidential, will prevent it from access
by unauthorised people, and will not take advantage
of proprietary or privileged information, either for
use by them, our firm or another client, without the
client’s permission.
- We will avoid conflicts of interest, or the appearance
of such, and will disclose to a client any circumstances
or interests that might influence our judgment and objectivity.
Engagements
- We will only accept assignments which we possess
the expertise to perform, and will only assign staff
with the requisite expertise.
- We will ensure that before accepting any engagement,
a mutual understanding of the objectives, scope, work
plan, and fee arrangements has been established.
- We will offer to withdraw from a consulting engagement
when our objectivity or integrity may be impaired.
Fees
- We will agree in advance with a client on the basis
for fees and expenses, and will charge fees and expenses
that are reasonable, legitimate and commensurate with
the services delivered and the responsibility accepted.
- We will disclose to our clients in advance any fees
or commissions that we receive for equipment, supplies
or services we could recommend to our clients.
Profession
- We will respect the individual and corporate rights
of clients and consulting colleagues, and will not use
proprietary information or methodologies without permission.
- We will represent the client with integrity and professionalism
in all our relations with colleagues and the general
public.
Our Values
- Add Value to Clients - Provide assistance information
and advice that enhances the value of products and services
supplied.
- Accessibility - You will be able to access the person
you want or be contacted by that person at Multibuild
Australia within 24 hours.
- Quality - Products and services must meet the standards
required by you and promised by Multibuild Australia.
All products must be suitable for the purpose for which
they are supplied.
- Reliability - Multibuild Australia and its staff will
deliver on their commitments and keep clients informed
of any variations to these commitments as soon as any
changes have been notified.
- Integrity - Multibuild Australia and its staff will
act in a manner that is open and honest. Respecting
the rights of its staff, clients, suppliers and sub-contractors.
- Excellence - Multibuild Australia will ensure that
its presentation (documentation, completed jobs, staff,
office etc.) to clients is always professional and complete.
- Forward Planning - Multibuild Australia will be pro-active
in developing its organizational direction and in building
client relationships
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